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Ok. I'm sorry too. I was letting my frustration get to me.

@srlawren Nope. That picture was taken before I removed my card. Removing my card was a last resort.

@srlawren That option isn't there for me mouthpiece, so yes, it IS terribly difficult when it doesn't exist for me 

Yeah, ignore the facts I pointed out. From what I can see, many people have the same problem. You should make your website more user friendly and simply add the option to remove autopay in the 'Payment' tab like you guys claim already exists... when ...

1st Your website doesn't mention anywhere about the *611 option. You have to get mad and make a public comment to even get a response. And 2nd There is no options anywhere in the self-serve account to just straight up remove autopay. I had to fully d...