Hi, I currently have a 45$ 1G LTE plan. My service is suspended... I needed to pay 5 days ago. I want to change to a 10$ plan. When I go to the self-service page and chose this 10$ plan. My only option is Top up your account. The change on renew...
The new company been trying every 2 days to port for the last week... I am trying to put my old sim card in maybe it will activate my number for the transfert.
I am havin the same problem.... i am try to port my number out of public mobile. My account was suspended, so I changed plan to the 10$/month plan and even now I can't port my number. Next step is a complaint o the CRTC. This is unaceptable....
