May be those referrals or bonuses has expiry date. Check your balance properly and message them directly. My problem hasnt even resolve about $25 plan change. I just left it and paid $39.55. sad 2019.steph
Finally I paid my bill and it was automatically reactivated. Before I had trouble and got very very frustrated but 2020 something went right this time. Hope public mobile getting alot better in technology wise and dont have to get frustrated gettin...