If you to go the moderators section in community section and send them a private massage. They should answer you in 24-48:hrsYou can check if your sim card is activated by calling *611 and you can find out all your information including the status of...
Restart you phone again if that don't work go to the APN settings on your phone and manually put in the APN information that you can find on the internet just google "APN for Public Mobile" and then restart again
Once your plan expires because you didn't top it up it keeps it expired for 3monthes after that they will deactivated your account and you will have to get a sim card and start all over again.