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Thank you all for the suggestions. I understand it and FWIW, all those steps have been followed. The process works with someone else's number.   I intend to go to another financial institution and transfer if all goes well.

Supplementary - If I remember correctly, my entire phone number with area code was/were new. 

Sorry for the delay, area code is 825. That a bank would not update its database more quickly is incomprehensible.