Wow!! You are lucky! I am still waiting for a response after a week and a half of not having any service at all. I have never been this disappointed with any of my service providers.
Yes, you are right about me being confused. Wonder why so many users are having the same experience? I have sent out several messages and you were the only one to respond. Here is my issue. I have more than enough credit but my service is suspended. ...
I am having the same experience. This service is horrible as there is not one human available through the company to assist clients. I am going to switch my membership.