I came to PM yesterday. My eSIM does not seem to have activated correctly. My phone gives me the message "Could not activate cellular data network"Chat bot says APN should be SP.MB.COM but mine is isp.mb.com and I can't seem to change it.
My issue was finally resolved by me buying an eSim ($5) and having the agent refund my account. This was after II removed ALL eSims from my phone. I'm glad it's working, but the journey to get here was way longer than it should have been.@hTideGnow...
I didn't delete first. I added the new one and then deleted. so next time I'll delete first. I've asked them to issue another replacement. Here's hoping...
There is only one eSIM on the phone at this point. All others were removed. Is it possible I removed the wrong one? Maybe, but I didn't think so because the phone was working. When they issued a replacement they gave it to me with almost no instruc...
Reboot and network setting reset done (again) and no change. Phone is in sos. checked both IEMIs at the site you shared. Not blacklisted. I think the new eSIM I was issued just isn't provisioned. The old eSIM could at least make calls. This new on...
This issue has gone from bad to worse. The support ticket people only answer once and hour or so and the ask me to try the same things over and over again. They issues me a be eSIM which I put in that made my phone work with all services. But it only...
