I'm on a $10/month plan, and my autopay has been overcharging me ($33 per month) since October. I'd like to know how to get a refund please (I currently have +$100 credit on my account!).
I appreciate your quick response(s) and help. I don't feel comfortable adding a credit card on my account anymore, I'll be simply getting my refund for the amoutns that should not have been charged and will close my account.
It is not fixed. I turned off autopay and PublicMobile is telling me that when my plan changed from $30 to $10/month, it was my resposnibility to adjust the autopay, so now they're like "well you have $108 extra credits on your account, no worries!"....
Here is the answer that I received today. so on a $10 per month plan I am being charged $30 per month due to an auto pay mistake and the moderator cannot see what is happening on my account because once I realized auto pay was overcharging me I righ...
