Set up new service yesterday. Successfully ported my Koodo number. My phone can make and receive calls. Tried to create an account. Typed in my cell number and an error message came up saying the number is invalid. How can I fix?
I currently only have a community username/ password account set up. My User Profile was set up by the store retailer so that I could get a phone service plan and port in my old Koodo number. Of course that all took place successfully so I have an ac...
The retailer did set up my user profile and I am trying to set up my self serve online account. I appreciate all the helpful comments but I am still unable to create my self serve account. Would the retailer have had to use a password with my e mail ...
I did give the store clerk my e mail address which he used to set up the account. Not sure what he used as a password. Also gave him a four digit code.
