Well I have the same problem I’m able to log in and change my SIM card but I cannot reactivate my phone after that! It won’t let me submit outstanding payment still waiting for help from moderator poor customer service as they are so slow to reply.
@Anonymous sorry i meant to say that i would lose my phone number if i dont pay by march 10th. i am trying to submit payment but unable. since i have a new sim card that is not activated i cannot dial 611 to pay either thanks
@CS_Agent Hello my phone was lost or possibly stolen so I deactivated my account and ordered a new sim I have registered and switched the new sim on my account but it says my account has 22$ bill on it that must be paid by March 10,2019 or I’ll lose ...