This is my hunch too, they send us texts constantly trying to get us to switch to Koodo. If this is not resolved and I have to switch then it will be to a completely different carrier not affiliated with Koodo/Telus.
That's true, I was confused thinking I'd already used all my data yesterday, and finally this morning started looking into it myself, why was there no text or email sent to us??
Will we get any compensation for this, I pay my monthly bill and require data for my trip to work, at this point it's been 48 hours of data disruption. The service has gone downhill a lot since Koodo/Telus took over public mobile...