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MelanieF

I am getting an error message that says eSIM not activated. I switched from Koodo’s to this account. I’m not really sure it worked. My Koodo account is still active and when trying to set up eSIM for my new account with public mobile get an error ...

MelanieF

Alright let’s start over. I am with Kodoo originally. I switched to public mobile. I followed all of the steps. Added my card and paid for it, including the $5 for eSIM. I scanned QR code. It seemed to have worked, bit 30 minutes later received...

MelanieF

I did all that already. I thought this was a ticket? Why are you telling me to open a ticket?

MelanieF

It’s an iPhone. I did try the QR code and that is when I get the error message. I am not the smartest when it comes to this stuff. This is a new phone that I set up an eSIM when I bought it. I originally set it up on my Koodo account and have been...

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I am getting an error message that says eSIM not activated.

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Re: I am getting an error message that says eSIM not activated.