I am also on SoS for 3 days. I finally got a CS agent to respond after 2 days and followed directions. Used teh online app to purchase eSIM, used the mobile phone app to purchase eSIM. Have spent $20 on eSIM that was supposed to be free. I try submi...
Exact same thing. I even purchased 3 eSIMS and followed instructions. But nothing! If you get a good answer please let me know so I can also move on with my life with a phone!
Are you sure a customer agent will respond. I have tried and waited for over a day. Is it just a hiccup with the flash sale? Will I honestly get a response that doesn’t just keep telling me to contact an agent. I have tried purchasing an eSIM 3x (des...
QR code sent was not valid. Paid for eSIM twice to try again but no emails sent back. Followed steps to activate eSIM but nothing happened. Day 2 now with no response from customer agents.
