At first I didnt get responses when I just messaged CS_Agent. I then added 2 more I found here in the community that someone recommended, and messaged them each separately. Once I did that someone finally got back to me after a few days. Message all ...
Exact same happened to me and was finally resolved last night. With me I called my old provider, after 3 reps telling me there's nothing they can do, I kept asking questions until they moved me to a higher up. Once I confirmed my identity with other ...
