Im faced with a situation where I happened to lose my credit card and had to cancel it right before the payment date of my monthly plan. Its cancelled but Public Mobile is still attempting to charge my credit card that is cancelled. They suspended my...
I am extremely frustrated and I need an admin here on Public Mobile to reset my account. I have tried numerous times to do a password reset but to no avail, a password was not sent to my email. I gave up trying and now and its over a year. Anothe...
thanks for letting me know about the credit card issue. The thing with me is I can't even access my own account! Its been locked and I am still waiting for a moderator to give me access back. This is ridiculous how the auto password reset is not ev...
@stonechuckeryes i see your point. But why is that its the users that are doing all the work with answering our questions? THey don't even get paid for doing it just volunteering to help users like me. I already sent messages to moderator yesterday ...
i feel like the users on this community are more responsive and do a better job with replying back to any Public Mobile customers than the moderators themselves. I messaged them yesterday and still have not heard back them. If they work with EST time...
@stonechucker calm down? i like to see you get into my shoes and have people ignore you on public mobile while you try to get your account reset because public mobile will not accept the password when you try to login. And then have your phone servic...
