It does have to do with how close you are to the towers because im in my base 24/7 and I get perfect service. Honestly, I'm not here to discourage you from using PM but I can understand your frustration considering I'm in my basement all the time, bu...
If you have ever need help honestly don't email its a waste of time I've learned just @ one of the public mobile workers on a post and they would gladly help you.