@jajnetrose wrote:hi i have sent them 4 messages and still no answer also no help Unfortunately it can take some time for your request to be processed. Sometimes mods have a lot of backlog.
@jajnetrose wrote:i cannot go into my account because i dont remember the email or password. You can send a PM (private message) to mod here on the forums and they will assist you with the problem.
@631055263 wrote:Thank you. But I already sent those imformantion to moderator team twice and nobody reply me.It can take some time before they reply if there's a huge backlog.
What PM plan did you purchase? It might be that you don't have Canada wide plan and if someone calls you from outside your Province, if that's the case... I believe you won't be able to receive that call.
Your regular monthly data will not be carried over to the next month.However some add-ons that you might have purchased separately can be carried over to your next billing month.
