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Was able to login.  But cant receive texts.  Was able to get it via email however it will not let me purchase an eSim

Does batch processing have to be on or off?

Where would a message pop up from the PM agent?  Also, if I went on my account and downloaded an eSIM, would that work for his phone?

Is there a way to login just using his cell phone number?

I think I am just going to go with another carrier.  Nothing should be this difficult. So frustrating.