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I have tried the steps over and over to solve this probem. I have bin trying to pay for 3 days with no progress so its time to ook at other options

It said something hold might not be it , Anyhow I go to change pan then try to pay up and I get An error occured and we were unable to change your plan. It wil not let me top up my acct

I first put my acct on hold Now its suspended went to upgrade and pay but no such luck. Wil not let me do anything Any hep woud be appreciated, Thanks