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HiI urgently changed my rate plan due to a trip to the U.S., but now that I have returned, I want to switch back to my previous plan; however, the option to change plans is not appearing.I followed the instructions and tried on many different devices...

I bought an eSIM and activated it on my new phone,but now I’m giving that phone to someone else.I want to use my old SIM card in my old phone again, but it’s not working.Please help me get my SIM card working again.