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Kwh_1 · 09-27-2025

My regular subscription data was reached and my data was paused. I thought I was at the end but I still have 1.25gb available from an add-on but it didn't switch over to using it. I'm not sure why. I've attached a shot of my current status.

Kwh_1 · 09-21-2025

Hi there, None of my apps, ie chrome, Google, Gmail etc are opening when not on wifi. I noticed it this afternoon. Airplane mode is off and Mobile data is on. I have 1 GB left of my 12 GB and verified this in my account on the PM website. The apps ar...

Kwh_1 · 10-04-2025

It turned out the solution was to reset the mobile network. I needed to do this daily until my monthly subscription renewed. All good now but still don't know why it was doing it. Thanks for the your help.

Kwh_1 · 09-26-2025

Ok I figured it out. I do not have 12gb I have only 10 which is why it has stopped at 9.94. I had a one time 2gb gift which made me think I had 12gb. Thanks for your help and my apologies for any confusion. I glad it was figured out.

Kwh_1 · 09-26-2025

Hi Softech, my problem has come back today for some reason. I tried changing the data limit to a higher number higher than the actual limit but change. I tried toggling the limits, airplane mode similar to the first time. Do they need to reset from P...

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Not rolling over to add-on data

My apps are not working on data

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Re: My apps are not working on data