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I contacted the number you provided and they can’t do anything as this is a public mobile account. They asked me to email accessible@telus.com. 

When I called both numbers , it said my number doesn’t exist in their system. 

Is there anyone at all I can call? I have tried chatting and not getting anywhere

I have already tried chatting and it was an AI type chat. It directed me here

I can receive sms messages I just tested it.