I"m on the phone with a Koodo agent now and they have no idea what I"m talking about. They told me that if the number I'm trying to port from Virgin then I should be calling Virgin. That they don't do the Public mobile requests.
Tried calling that number and it just wants me to use Koodo Assist. No live person to talk too. Frustrating after spending an hour with Virgin confirming the reques to transfer was approved on their side.
Yes, the app was installed. The esim is installed. The porting request was sent to Virgin. I replied yes to the text from them yesterday. I called them today and confirmed the request was approved. Their agents indicated the approval was sent to ...
