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My brother got 10 dollars plan from walmart on the same day but he got 25 dollars credit

I got the 20 dollars province wide calling plan and walmart employee told me that i will get 25 promo credit

I signed Up at walmart on Saturday August 18 for 20 dollars province wide calling plan but still didn't get 25 dollars bonus. I was told by walmart employee that i will get 25 dollars bonus in 72 hours. Its been over 72 hours but i can only see 12 do...