Go to the Public Mobile Help page.Scroll down and click "Chat with Us" (the chatbot will open).Type “Submit a ticket” in the chatbot.It will ask you to log in with your Public Mobile account.Make sure you’re using the same login as your Public Mobile...
It sounds like you’ve done the right troubleshooting steps. Since you’ve never experienced this issue before and rebooting didn’t help, it could be a temporary network problem or a routing issue with certain 1-800 numbers. Submitting a ticket was the...
