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Fthop · 01-31-2019

Just got back from purchasing a payment voucher, adding it to the account, the page tells me that the voucher cannot be added/isn't recognised. Are there system issues going on right now, or is there maybe a way that a mod or user could help me out ...

Fthop · 08-05-2018

Hi, I just signed up with PM, by purchasing the SIM Card and time cards at Walmart. The associate there "set up" the account and service for me, but she did not port my old number over, and now I am unable to change my number or begin the porting pr...

Fthop · 01-31-2019

RobertQc, thanks for the tip about the IVR system, I didn't even know that was an option, and it worked right away!

Fthop · 01-31-2019

Oh gotcha! Thank you very much! This would be the first time that I've encountered having to wait any length of time after purchasing the voucher to add it to my account; but I will keep that in mind. I will also send them a message now; my plan doe...

Fthop · 08-05-2018

Downloading Chrome now to see if that helps in any way. Still waiting on Moderators.

Fthop · 08-05-2018

@will13am I actually just switched to FireFox, incognito, and now neither the Plans & Add-ons tab, or the Self Serve "Change Number" button will work.The same "Generic Error" comes up again. Still haven't heard back from the Moderators.

Fthop · 08-05-2018

Yes, I came from Koodo. I have messaged the Moderator Team twice and am just waiting to hear back from them, I guess.

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Payment voucher won't add to account

Walmart set up the account; can't port number over now

Re: Payment voucher won't add to account

Re: Payment voucher won't add to account

Re: Walmart set up the account; can't port number over now

Re: Walmart set up the account; can't port number over now

Re: Walmart set up the account; can't port number over now