I’ve been with public for nearly 3 months now, my plan is for 5G, it’s always said 5G. Tonight randomly it says 3G. Why is this, and how do I fix it? If I can. I have a iPhone 13 for reference.
How am I able to speak with an agent? A week ago I was able to talk with agents directly in the chat. Now it wants me to submit a ticket and wait forever. I submitted ticket Monday it is now Thursday and I’ve heard nothing back. I still haven’t rece...
That is strange as I haven’t screenshots that I had with an agent in the chat, it wasn’t a bot. I’ve been submitting tickets since Monday with 0 reply I’m at my wits end here with it already.
My issue is I tried that on Monday, it is now Thursday and I still haven’t heard anything back. Last week it was allowing me to directly chat with a agent, now it’s saying I have to submit tickets which aren’t even being answered so I’m getting quite...
