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For quite some time now I’m having issues with my data not working how it should be, snap chat I can never watch anyone’s stories unless I’m on my home wifi, and elsewhere my data taking forever to load. I’ve never came anywhere near my max gigs, the...

I’ve been with public for nearly 3 months now, my plan is for 5G, it’s always said 5G. Tonight randomly it says 3G. Why is this, and how do I fix it? If I can. I have a iPhone 13 for reference. 

How am I able to speak with an agent? A week ago I was able to talk with agents directly in the chat. Now it wants me to submit a ticket and wait forever. I submitted  ticket Monday it is now Thursday and I’ve heard nothing back. I still haven’t rece...