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Gengyu66

I was at the transfer number part but can't find CTExcel in the drop down list. What is my next step? I got the pin number from them already. Does PM need the account number from them? their CS only provided me the pin number.From what I read on the ...

Gengyu66

The koodo porting number is fully automated which did not connect me to any real person.So it asks me which number im transferring, i enter the number from ctexcel and it says theres no request so it would just send me to koodo, and koodo automated s...

Gengyu66

Here's what I did.1) Choose a new number which is my temporary number2) After activating the number and account, go to account settings and transfer number3) enter the number you want to port in, pick TELUS as the carrier, and then use your current p...

Gengyu66

Need some help regarding this issue. Already submitted a ticket to CS_Agent 18 hours ago still no response.Basically I was stuck at the dropdown menu part where I couldn't select CTExcel, so I picked a new temporary number instead and was able to act...

Gengyu66

Could I also get the number for that? I have the exact same issue.Somebody gave me the PM porting customer support to call but when i called, it says my number has not been requested for a transfer so it sent me to Koodo and then the Koodo rep says t...

Gengyu66

Does the porting number only work if I've already initiated a porting request? my problem is I can't find the old carrier in the dropdown list (CTExcel). It transfered me to Koodo CS and their rep said they do'nt deal with Public Mobile. but people i...

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Need help porting in from CTExcel

Re: Porting from CTExcel successful without CS_Agent!

Porting from CTExcel successful without CS_Agent!

Porting from CTExcel

Re: Transferring number from CT Excel

Re: I have number porting problem. Can anyone send me the number of the porting team?