Hi,I have been charged 4 times since Nov. could you please review my account charges? I switched plan early this month but shouldn’t be charged 4 times. Thank you.
Is monthly plan prepaid? I have use several carriers in the past and all of them prorated and credited my account back when I change service or cancel. It’s all automated and I didn’t even need to contact customer service. I am comparing with other m...
That’s very tricky. I don’t remember seeing the option and usually the plan fee should be adjusted and refunded rather than charge twice for the same period. I don’t think that’s a good business practice. I am also being charged twice this month.