Here what I would suggest you to do as it just happened to me and I got it fixed easily. first put you virgin sim back in your phone, then with your virgin sim call customer service (611) and ask them to cancel the port request from their end if the ...
I would suggest to keep the old sim in your phone for 24 hours sometimes you get the port message request twice and you will have to say yes again and have your new sim in another phone. if after the 24 hours you still get phone calls and text on you...