I am extremely frustrated and disappointed with Public Mobile's customer support.Less than 10 minutes after I transferred my phone number out of Public Mobile, I lost access to my account. I didn't even have enough time to download my billing stateme...
For the visa application, the phone bill is required to show the name, phone number, and billing date. However, the current downloaded bill does not include the phone number or billing period. What should I do?
Why does my plan include 1000 minutes of long-distance calls, but I keep getting the message “Your call is not going through” when I try to make a call? What’s the issue, and how can I fix it? i am sure that the phone number right, and what's wrong w...
Thank you so much for your willingness to escalate my case. I really appreciate your help.I understand that Public Mobile is a prepaid carrier and that its invoices may not always be accepted as proof of address.However, I would still like to obtain ...
Thank you very much for your detailed explanation.I have already contacted Public Mobile customer support through Expert Messaging and have been communicating with them for several days.However, the agents keep asking me for detailed account informat...
I tried 011+86+phone number, but still doesn't work, I used to call before by Vingin plus, it ok. I don't know why can not call now, I just new transfer from Vingin plus.
