Community

Patrick29

I tried to get the black Friday special for $29 10gb plan for US, Can, Mex and getting a forbidden A1 error when logging into the PM portal. I was able to create the Eversafe.telus profile, but not able to get into the account.It took my credit card...

Patrick29

The error I am getting this morning is:We've noticed you have an active public mobile service and would like to confirm your full access.A 6 digit code associated with your eversafe id will be sent to your phone number. We will need to confirm this n...

Patrick29

Yup, did all that. Cleared the cache on the browser, reset the app and clear the app cache and storage.No one is answering at support and I don't know how to reach anybody that can actually do support.

Patrick29

Still no resolution!!Even when I try to login using the app installed on my phone. It opens the browser to authenticate again and ask for the 2FA. And it keeps looping. No resolution.

Patrick29

On the PM app, after I enter my email and password and verify with the 6 digit 2FA, it keeps promoting for the email and password over and over again.Never ending cycle to enter email and password and 2fa

Patrick29

Still getting the same error

Community

User Statistics

User Activity

Getting Forbidden A1 error and error porting number over.

Re: Getting Forbidden A1 error and error porting number over.

Re: Getting Forbidden A1 error and error porting number over.

Re: Getting Forbidden A1 error and error porting number over.

Re: Getting Forbidden A1 error and error porting number over.

Re: Getting Forbidden A1 error and error porting number over.