OP and I have a similar issue and neither of us can login and therefore cannot start a support ticket. Currently waiting for CS Agent to respond to my message.
Yes to both and I know it works because I get the PM 2FA sent to text but other sms/calling services do not work. I also can't log into my account either.
I also ported over from Fido last night. The port was complete and my Fido account was deactivated. Been waiting in limbo since yesterday and sent a message to CS Agent 9 hours ago.