You have the patience of a saint. I'm pretty sure it's in a business' interest to do all they can to maintain their client-base. Crazy how much we've been conditioned to endure just because the alternative of switching is also a hassle with its' own ...
Agreed. Just had a CS person attempt to help me resolve a simple "update payment" issue. I know there's not much the folks in the CS dept. can do; as it is definitely an authentication issue with Eversafe. Almost guaranteed I am shutting my Public ac...
It's almost like you guys are doing everything in your power to lose customers. Fine. If that's upper m's goal then you guys are doing an excellent job. I have a cc number that has expired and needs to be updated so as to ensure that I can keep my se...