I have a SIM card, I have an account and a plan. But when I try to go into my account, I get in this loop of 2 choices: 1. to reactivate or 2. to log in over and over and over. I just want to update my credit card, but can't get into my account
When I try to reactivate and say that I have a SIM card & put in that number, it tells me that SIM card is already in use. Well, of course it is! I am using it. So I can't reactivate either. So frustrated!
