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abanka27 · 05-26-2018

I can't access a new plan immediately now without letting go of my payment of CAD 120, and I'm stuck with the old plan.

abanka27 · 05-26-2018

I don't think I was very clear on my post. My old plan had expired, so I went to "Change my plan" and selected a new plan for the new cycle. I paid for it, and instead my old plan got reactivated.

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I changed my plan on self serve and added money to pay for it, but it instead activated my old plan

Re: I changed my plan on self serve and added money to pay for it, but it instead activated my old p