This is the 2nd month in a row that the auto renew hasn't worked. Has anyone else had this issue? And when I go to make a payment it's showing that I'm subscribed but I can't use my phone at all. Then I have to find a link to go manually make the pay...
We’re suppose to have auto renewal and this is the 2nd month it hasn’t processed. And when I go to pay on the app, I’m not given a “Pay now” option. I’m beyond annoyed and can’t get through to customer service. Can someone help!
All the card info that I used when I first signed up is what's in there now and it's all up to date. I think they really need to start sending out renewal reminders again. And if there is an issue with the auto renew they should let everyone know. I ...
Its the same day for all 3 yes. Only 2 have the exact same plan though. 1 is different. But its not an actual credit card, it's a visa/debit so it comes out of my bank account.
My auto pay is on, and was on last month too. It's just frustrating that this is the 2nd month this has happened. And it happened to my husband and son. All of us have auto renew. It's frustrating that I can't depend on auto renew to work. I didn't e...
I went on and made a payment about 30 minutes ago and the prompt said my card information would be saved and auto renew would happen next time. But that's what it said last month as well. There's always money on the card but it doesn't auto renew. I ...