Hi, I recently purchased my plan but the eSIM won't activate. I even tried to remove my current physical sim card and it still did not work. I do not want to purchase a physical SIM card as I still need my old one. Any suggestions?
The app did prompt me to activate the eSIM and I did go through with the process but it would not activate, stuck trying to activate then prompted a fail message. I tried to contact support the way you said to already and even tried deleting the eSIM...
