@jp2 they are both working with the same number (my old one) at the moment. I can't find the page that the Public Mobile text is trying to get me to go to and fill out the form.
After activating and switching over my phone number from my old provider last night, I received a text saying that I need to complete the "Sim and Activation Online Form" (which I can't find according to the instructions in the text, or google).I did...