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FRANCIS2 · 12-25-2021

I was in Mississauga, Ontario when I got the phoneAfter that I moved to Alberta and had changed the Province.At that time it was quite easy. I just had to click on the top somewhere and select ABNow I am back in Mississauga, Ontario and want to chang...

FRANCIS2 · 04-09-2018

I activated my SIM, but it is not getting connected to the Network.When I try to dial a number I get the message CELLULAR NETWORK NOT AVAILABLE. Please somebody help me to get connected. What I have to do to get connected.Thank you.

FRANCIS2 · 12-25-2021

When I moved to Alberta I did not change the phone number. I only changed the Province. At least that is what I think. May be I am still on Ontario and I do not know about it. Waiting for the Moderator to tell me what is the correct registration I h...

FRANCIS2 · 11-12-2021

I moved from Alberta to Ontario.I want to change my province for the phone.I understand that this is to be done via Self Serve, but I cannot find that Prompt Self Serve in MY ACCOUNT. Please can anybody guide me on how to find this.Thank youFrancis

FRANCIS2 · 04-09-2018

I already signed up for this plan and paid $ 36/- for that.Is there any way to cancel this and get a refund and close the matter

FRANCIS2 · 04-09-2018

HiThe phone is a 4G The plan I have selected is $30 3G plan.The Preferred Network type is selected for 4G/3G/2G (auto connect)I understand from this that it will automatically connect to 4G or 3G or 2GAm I correct

FRANCIS2 · 04-09-2018

I can see the status as ACTIVEMy phone is LAVA R1The SIM is in Slot 1 and Tellus appears under that.Preferred SIM for Cellular Data, Calls and Messages is set as TellusUnder Cellular Network Settings it is selected on 4G/3G/2G (auto connect)Under Pre...

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User Statistics

User Activity

Re: Moving to another Province

CELLULAR NETWORK NOT AVAILABLE

Re: Moving to another Province

Re: Moving to another Province

Re: CELLULAR NETWORK NOT AVAILABLE

Re: CELLULAR NETWORK NOT AVAILABLE

Re: CELLULAR NETWORK NOT AVAILABLE