They concluded that they couldn't fix original activation nor was there anything to fix. The activation was done properly, it just didn't catch onto a network, hence why they told me to get a new sim. I didn't get charged for second plan. Just replac...
Apologies for the late response. I got in touch with customer support by creating a ticket and they advised me to buy a new eSim and go through the activation process again. It worked perfectly the second time around and I didn't even do anything dif...
