I used my reward points for 5gb of extra data and it says that it's not compatible with my subscription. what's the deal?Shouldn't they have known that before taking my points?
I've been told the 5gb has been added to my account. I tried asking if it was an unlimited data account but they never answered me. It does say unlimited data on the description of my subscription. I won't know until I run out of data I guess.
I did. But the first time I had an issue I wrote on this platform and someone from customer service sent me a private message. So I thought I would cover my bases.
So when the customer service "fixed" my data issue but refunding 5$ and not 5 points, they also took a FB of data that I had purchased in October. It had been on there until they refunded me. I'd like it back please.
