I PM'd the mods here with gsgsgs' post, word for word: Request for complaint resolution - 90 day/$120 plan changeSee their response below. I'll be continuing with my CCTS complaint now. "Thanks for reaching out to us. Sorry for misunderstanding. Ple...
@ToniCiprianiwrote:I would PM a mod with the same wording, screen cap that, then print and snail mail a copy to Telus. CCTS requires you to attempt a formal resolution before accepting a complaint. IMO a forum post is not sufficient to identify you, ...
