This is the worst customer service experience! There is actually no customer service at all! No CS agent got back to us. My daughter ended up going back to Telus store and switched her phone services back to Telus. Shame on Public Mobile. I am leavin...
No, I have not receive any response yet. I just messaged the CS_Agent again and requesting this issue to be escalated to a customer service manager. It is VERY frustrating as my daughter is on day 2 without phone services.