Long story, but due to a credit card company error, my online account is suspended for a year. I want to purchase a roaming add-on, how do I do that without being able to access my self serve account? Can I use *611?
It made no sense to me either, but each time I tried to sign-on, I would get a message saying it was "suspended". Initially I was communicating with a Mod, but he was unable to provide any assistance, and advised it was a decision made by the PM fina...
Unfortunately, I am tied to my number, so don't want to create a new account. I also weighed options of a different carrier, but decided against changing due to hassle. It's a real pain, but hoping my self service account "suspension" will be dropped...
This is a bit off topic, however, my credit card was used fraudulently. MasterCard did several chargebacks for the fraudulent purchases, however they also did one for my Public Mobile payment in error. I had them contact PM re. the error to explain i...