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not correct, i was able to switch my existing $34 plan to the new $34 plan 50G today thru messaging with CS_Agent.

Correct, i was in the same boat, switched a $34 plan to the new $34 plan thru CS_Agent.  Immediate effect, not on renewal date.

Actually my experience was the exact opposite, i was on a $34/m 40G Canada only plan, i asked CS_Agent today ('Alex') in the messaging system to switch my plan to the new $34 50G USA/CAN plan, they agreed to it immediately!  In my case I'm actually d...