We have sent as much info as possible, screenshots etc showing billing on two accounts. One of course which was cancelled. We are told that all our info has gone to their accounts department, should here back this week.
not the problem. Both my husband and I have a Public Mobile account. He used to pay his phone bill, we switched to paying both bills from my account. Public mobile didn’t! They bill both accounts. So his Public Mobile bill has been charged to hi...
So am trying the CS way. Thank you. it is very disturbing to be unable to cancel double billing. Our iPhone cell bill is being taken from two accounts!