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Dear Customer Service,My name is *****Cell Phone: ###-###-####Email: ****@****I made a payment of $40.68 on March 14, 2026, using my credit card for my Public Mobile cell phone plan covering the usage period from March 14 to April 13, 2026.However, I...

I have been with Public Mobile for a few years and was rewarded the loyalty and PAP every month. Recently I changed a plan in Public Mobile. The bill of the new plan indicates there is no rewards of loyalty and PAP. Why?