Yay! I'm happy it has worked for you!! I have just got it resolved as well today speaking with an agent! I am able to access account via website and the app finally!
Just wondering if there has been any updates? I too am experiencing the same issue as a new subscriber: that dang "forbidden a1" page. The app doesn't work for me either (keeps looping me back to login page). I too don't think it's a me problem but a...
