Also; there are some other steps that you should look into. Find your sim status in the phones settings. Look over to make sure they show the Sim has registered on the public mobile network. That the status is active. Etc. if not;1) power off your ph...
Hey. Sorry to hear that your having a frustrating time with this service providers customer service. As a newcomer it will be very frustrating to basically learn how to be the "service agent" yourself and troubleshoot problems, like porting out. BUT,...
